Stayadoodle Cookie Policy

Last Updated: July 30, 2026
Version: 1.0 – Canada

This Cookie Policy explains how Stayadoodle Technologies Inc. (“Stayadoodle,” “we,” “us,” or “our”) uses cookies and similar technologies through the Stayadoodle website, mobile applications, member platform, and related services.

This Cookie Policy should be read together with the Stayadoodle Privacy Policy.

1. Scope of This Policy

This policy applies to:

• The Stayadoodle website

• Stayadoodle’s web-based member platform

• The Stayadoodle iOS and Android applications

• Login, registration, membership, payment, messaging, booking, and account features

• Emails and digital communications that use similar measurement technologies

Traditional browser cookies are primarily used on websites. Mobile applications may use similar technologies, including software development kits, device identifiers, local storage, authentication tokens, and analytics tools.

Collectively, this policy refers to these as “cookies and similar technologies.”

2. What Cookies Are

Cookies are small text files placed on a browser or device when a person visits a website.

Cookies may allow a website to:

• Recognize a browser or device

• Keep a member signed in

• Remember preferences

• Maintain secure sessions

• Process requested functions

• Understand how the website is used

• Detect fraud or suspicious activity

• Measure website and campaign performance

Cookies do not necessarily identify you by name. However, information collected through cookies may become personal information when it can be associated with your Account, device, activity, or other identifying information.

3. Similar Technologies

Stayadoodle may also use technologies that perform functions similar to cookies, including:

• Local and session storage

• Authentication tokens

• Software development kits

• Pixels and web beacons

• Device or application identifiers

• Push-notification tokens

• Analytics tags

• Crash-reporting tools

• Fraud-prevention technologies

• Server logs

The use of these technologies is subject to this Cookie Policy and the Stayadoodle Privacy Policy.

4. First-Party and Third-Party Cookies

4.1 First-Party Cookies

First-party cookies are placed directly by Stayadoodle or on Stayadoodle’s behalf.

They may be used to:

• Operate the website

• Authenticate members

• Maintain sessions

• Remember preferences

• Protect Accounts

• Record cookie choices

4.2 Third-Party Cookies

Third-party cookies or similar technologies are operated by another organization that provides services to Stayadoodle.

Depending on the features enabled, these providers may support:

• Payment processing

• Authentication

• Website hosting

• Analytics

• Error and crash reporting

• Security and fraud prevention

• Mapping and location functions

• Email communications

• Customer support

• Advertising measurement, where enabled with appropriate consent

Third-party providers may handle information under their own privacy policies and service terms.

5. Session and Persistent Cookies

Session cookies

Session cookies generally remain active only while your browser or application session is open and are removed when the session ends.

They may be used for:

• Secure login

• Navigation

• Form completion

• Temporary selections

• Checkout sessions

Persistent cookies

Persistent cookies remain on a browser or device until they expire or are deleted.

They may be used to:

• Remember login preferences

• Store cookie choices

• Recognize returning users

• Remember settings

• Support analytics

• Detect repeated fraud or security threats

The specific duration depends on the cookie and its purpose.

6. Categories of Cookies and Similar Technologies

6.1 Strictly Necessary Technologies

These technologies are required to operate, secure, or provide a feature you specifically request.

They may be used to:

• Create and maintain secure sessions

• Authenticate Accounts

• Prevent unauthorized access

• Protect forms and systems

• Maintain shopping or subscription checkout

• Process cookie preferences

• Detect security threats

• Support Account deletion or privacy requests

• Provide essential website or application functionality

Where permitted by applicable law, strictly necessary technologies may operate without optional cookie consent because the requested service could not reasonably function without them.

They cannot generally be disabled through Stayadoodle’s cookie-preference tool. They may sometimes be blocked through browser or device settings, but doing so may prevent the Platform from functioning properly.

6.2 Functional and Preference Technologies

These technologies help remember choices and provide enhanced functionality.

They may remember:

• Language

• Region

• Display preferences

• Login preferences

• Saved form information

• Accessibility settings

• Previously selected features

Where required, these technologies will be used only after you provide consent.

6.3 Analytics and Performance Technologies

These technologies help us understand how visitors and Members use the Platform.

They may collect information about:

• Pages and screens visited

• Time spent on a page

• Navigation paths

• Buttons or links selected

• Referring websites or campaigns

• Browser and device type

• Approximate location derived from an IP address

• Application version

• Errors, crashes, and performance

• General interaction patterns

Stayadoodle may use this information to:

• Measure usage

• Diagnose technical problems

• Improve navigation

• Test new features

• Understand which content is useful

• Improve website and application performance

Where required, analytics and performance technologies will remain disabled until consent is provided.

6.4 Security and Fraud-Prevention Technologies

These technologies help protect Stayadoodle, its Members, dogs, Accounts, payments, and systems.

They may be used to:

• Detect unusual login attempts

• Prevent duplicate or fraudulent Accounts

• Identify automated traffic

• Protect forms and payment processes

• Detect referral or Care Credit abuse

• Investigate technical or security incidents

• Maintain audit and security logs

Some security technologies may be considered strictly necessary and may operate without optional consent where permitted by law.

6.5 Payment Technologies

When you purchase or manage a Membership, payment providers such as Stripe, Apple, or Google may use cookies or similar technologies to:

• Process payments

• Authenticate transactions

• Prevent fraud

• Maintain checkout sessions

• Manage subscriptions

• Recognize payment preferences

• Comply with legal obligations

Stayadoodle generally does not receive or store your complete payment-card number or security code.

Payment providers operate according to their own privacy and cookie practices.

6.6 Advertising and Marketing Technologies

Stayadoodle may use marketing technologies to:

• Measure the effectiveness of campaigns

• Understand whether a visitor arrived through an advertisement

• Limit repeated advertising

• Measure referrals or conversions

• Present more relevant Stayadoodle communications

Stayadoodle will not activate non-essential advertising or cross-site behavioural tracking technologies where consent is required unless you have made an affirmative choice to allow them.

Stayadoodle does not sell personal information to third parties for their independent advertising purposes.

If Stayadoodle introduces a materially new advertising or tracking practice, this policy and the cookie-preference interface will be updated.

7. Information Collected Through These Technologies

Depending on the technology used, information may include:

• IP address

• Browser type

• Device type

• Operating system

• Device or application identifiers

• Session identifier

• Account identifier

• Login status

• General geographic area

• Language and time zone

• Referring website or campaign

• Pages and screens visited

• Features used

• Links or buttons selected

• Date and time of activity

• Subscription or checkout status

• Error and crash information

• Security and fraud indicators

• Cookie-consent selections

This information may be combined with Account or transaction information where reasonably necessary to provide, secure, support, or improve the Platform.

8. How We Use Cookie Information

Stayadoodle may use information collected through cookies and similar technologies to:

• Operate the website and applications

• Authenticate Members

• Keep Accounts secure

• Maintain login sessions

• Remember preferences

• Process Membership purchases

• Administer subscriptions

• Prevent fraud and misuse

• Diagnose errors

• Improve Platform performance

• Understand general usage

• Measure communications and campaigns

• Maintain consent records

• Comply with legal requirements

• Establish, exercise, or defend legal claims

Information will not be used for a materially different purpose without any notice or consent required by applicable law.

9. Cookie Consent and Default Settings

When required, Stayadoodle will display a cookie banner or preference tool that allows you to:

• Accept all optional cookies

• Reject optional cookies

• Select categories individually

• Review additional information

• Change your choices later

Strictly necessary technologies may remain active because they are required for security or requested functionality.

Optional cookies should remain inactive until consent is provided where applicable law requires prior consent.

A refusal of optional cookies will not prevent access to basic website information, although certain optional features may be less personalized or may not function fully.

10. Managing Your Choices

You may manage cookies through the Cookie Settings link available on the Stayadoodle website.

You may also manage certain technologies through:

• Browser settings

• Device privacy settings

• Application permission settings

• Apple or Google advertising settings

• Email unsubscribe links

• Stayadoodle Account settings

Withdrawing consent does not affect processing that lawfully occurred before withdrawal.

Deleting cookies may:

• Sign you out

• Remove saved preferences

• Reset consent selections

• Require you to enter information again

Browser and device controls vary by provider. You should consult the settings or help materials provided with your browser or device.

11. Mobile Application Technologies

The Stayadoodle mobile applications may use local storage, authentication tokens, software development kits, device identifiers, push-notification tokens, and similar technologies rather than traditional browser cookies.

These technologies may support:

• Account authentication

• Secure login

• Push notifications

• Profile and image uploads

• Location-based matching

• Payments

• Analytics

• Crash reporting

• Security

• Fraud prevention

Where the application requests access to location, photographs, camera, notifications, or another device feature, you may approve or deny access through the application or device interface.

You may later change permissions through your device settings. Disabling a permission may prevent the related feature from working.

12. Email Technologies

Emails sent by Stayadoodle may contain limited technologies that help us understand whether a message was delivered, opened, or selected.

These technologies may be used to:

• Confirm delivery

• Diagnose email problems

• Measure communications

• Improve message content

• Maintain security

• Record unsubscribe activity

Where required, marketing communications are sent only with appropriate consent and include an unsubscribe mechanism.

Operational emails concerning security, Bookings, payments, Account activity, or legal notices may still be sent when necessary to provide the Platform.

13. Do Not Track and Browser Signals

Some browsers offer “Do Not Track,” Global Privacy Control, or similar signals.

Because these signals are not implemented consistently across all browsers and services, Stayadoodle’s response may depend on the signal, technology, jurisdiction, and features currently supported.

Stayadoodle will honour legally required browser or device-based consent signals where they apply and are technically recognizable.

The most reliable method of managing Stayadoodle’s optional website technologies is through the Stayadoodle Cookie Settings tool.

14. Third-Party Content and Links

The Platform may contain links to or integrations with third-party websites and services.

A third party may place cookies or use similar technologies when you:

• Open an external link

• Use an embedded feature

• Complete a payment

• Sign in through an external provider

• View third-party content

• Use a mapping or location feature

Stayadoodle does not control an independent third party’s cookies outside Stayadoodle’s systems.

You should review the third party’s privacy and cookie information before using its service.

15. International Processing

Cookie and technical information may be processed in Canada, the United States, or other countries where Stayadoodle’s service providers operate.

Information processed outside your province or outside Canada may be subject to the laws of the applicable jurisdiction and may be accessible to foreign courts, law-enforcement agencies, or regulators.

Additional information is available in the Stayadoodle Privacy Policy.

16. Retention

Session cookies generally expire when the applicable browser or application session ends.

Persistent cookies remain until:

• Their stated expiry date

• Their purpose has been completed

• You delete them

• You withdraw applicable consent

• Stayadoodle or the provider removes them

Consent records may be retained for a reasonable period to:

• Remember your preferences

• Demonstrate legal compliance

• Investigate complaints

• Maintain audit records

Security, fraud-prevention, payment, and legal records may be retained for longer where reasonably necessary or required by law.

The current cookie-preference interface should identify available cookie categories, providers, and durations where technically practicable.

17. Children

Stayadoodle member Accounts and dog-care features are intended for individuals who are at least 18 years old and have reached the age of majority where they live.

Stayadoodle does not knowingly use cookies to create behavioural advertising profiles of minors through its member Platform.

18. Changes to This Policy

Stayadoodle may update this Cookie Policy to reflect:

• Changes to the website or applications

• New service providers

• New cookies or similar technologies

• Changes to consent tools

• Changes to legal requirements

• Changes to privacy or security practices

• Clarifications or corrections

The updated policy will display a revised “Last Updated” date and version number.

Where a change introduces a materially new optional use requiring consent, Stayadoodle will request consent before activating that use where required by law.

19. Contact Us

Questions, requests, or concerns about cookies and similar technologies may be directed to:

Privacy Officer
Stayadoodle Technologies Inc.
Suite 617
110 Cumberland St
Toronto, Ontario M5R 3V5
Canada

Email: contact@stayadoodle.com